Order Processing and Shipping:
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Order Processing:
- We aim to process your order within 24 hours of confirmation, excluding weekends and holidays.
- You will receive an email confirming shipment once your order has been dispatched.
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Royal Mail Standard Delivery:
- Orders placed before 2pm are typically dispatched on the same day.
- Delivery to the UK generally takes 1-5 business days.
- Delivery to Ireland generally takes 1-7 business days.
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DPD Priority Delivery:
- Delivery to Ireland & the UK usually arrives within 1-3 business days.
- Next-day delivery is available for orders placed before 11.30am Monday-Thursday.
- Orders placed after 11.30am Monday-Wednesday will be delivered within two business days.
- Orders placed after 11.30am Thursday typically arrive by Monday.
- Enjoy guaranteed next day delivery with DPD service. Orders over £50 (for UK customers) or £45 (for Ireland customers) qualify for complimentary next day service.
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Free Shipping:
- Orders over £20 qualify for complimentary standard delivery to Ireland & the UK.
- Orders over £45 qualify for complimentary priority delivery to Ireland.
- Orders over £50 qualify for complimentary priority delivery to the UK.
International Shipping:
- Regrettably, we are not currently offering international shipping services.
Order Status:
- When your order has shipped, you will receive an email notification from us.
- If you haven’t received your order within our expected delivery times after receiving your shipping confirmation email, please contact us at info@nicofresh.com with your name and order number, and we will look into it for you.
Shipping to P.O. Boxes:
- Some carriers have limitations around shipping to P.O. Boxes, and delivery may not be possible if you have provided a P.O. box delivery address.
Contact Us:
- If you have any further questions, please don’t hesitate to contact us at info@nicofresh.com.